Shipping policy
Shipping Policy
Scandinavian eCommerce Company Oy
Email: sulo@scecomp.com
Where we ship
We currently ship within Finland only. If you are outside Finland and want Skarp, email us and we will let you know when we open your country.
Shipping cost
Shipping is free on every order. There is no minimum.
Pre-orders
Skarp Morning is sold as a pre-order. Deliveries begin in October 2026, when the first production batch is complete.
You will see the estimated delivery period at checkout and again in your order confirmation. We email you when your order is dispatched.
Production and delivery dates are estimates, not guarantees. If the schedule moves, we tell you as soon as we know, and you can cancel for a full refund at any time before your order is dispatched.
Dispatch
Once the batch has arrived at our warehouse, orders are dispatched in the order they were placed. Pre-orders placed earlier ship first.
Orders placed after the first batch has landed are normally dispatched within 1 to 2 business days.
Delivery method and time
Parcels are sent through Matkahuolto to a pickup point near the address you give us. Delivery normally takes 2 to 4 business days from dispatch.
You will get a notification with a tracking code when the parcel is on its way, and another when it is ready for collection. Parcels are held at the pickup point for [X] days before being returned to us.
Address details
Please check your delivery address before confirming your order. If your address is wrong, email us straight away. Once a parcel has been dispatched we cannot change the address, and a parcel returned to us because of an incorrect address may incur a new delivery cost.
Delays
Occasionally a parcel is delayed by the carrier, weather or peak season. We are not able to control this, but if your parcel is late or has not moved for several days, contact us and we will chase it.
Missing or damaged parcels
If your parcel does not arrive, or arrives damaged, email sulo@scecomp.com with your order number. Do not throw away a damaged parcel or its packaging, as we may need photos to make a claim.
We take responsibility for the parcel until it is handed over to you or to someone you have nominated.
Uncollected parcels
If a parcel is not collected and comes back to us, we will contact you to agree what happens next. We can send it again, and any new delivery cost will be agreed with you first. If you would rather cancel, we refund you under our .
Contact
skarp@scecomp.com